Contact
Reach a
real person.
1828 Couture is run by Monica Ho. There's no support-ticket maze here — email the address that fits and you'll hear back, usually within one business day.
General [email protected] Questions, feedback, partnerships, or just to say a bag is priced oddly. Corrections [email protected] Wrong bag metadata, a stale or mispriced signal, or a broken listing link. Brands and marketplaces: trademark, image, and data-source matters go here too. Privacy & data [email protected] See, export, or delete anything we hold about you. Read the privacy policy first if you like. Press & media [email protected] Interview requests, data citations, and commentary on the pre-owned market.
Who you're writing to
Every one of these lands with Monica Ho, the founder and editor — read her story. 1828 Couture is an independent, buyer-side operation based in Singapore; it is not affiliated with, or endorsed by, any of the maisons whose bags it tracks.
Response times
General and press mail: usually within one business day. Corrections are prioritised — a genuinely wrong or mispriced signal is normally fixed within a few business days, and we'll tell you when it's done.